At Simply Swim Shop, we understand that when you order swim gear, you’re eager to get in the water. That’s why we’ve streamlined our delivery process to get your high-performance swimwear and equipment to you as quickly and efficiently as possible, whether you’re training for competition or enjoying family time at the pool.
Our Delivery Promise
We process all orders within 1-2 business days and offer two convenient shipping options to suit your needs. Our global network ensures your swim gear arrives in perfect condition, ready for your next aquatic adventure.
Shipping Options
1. Standard Shipping
Carriers: DHL or FedEx
Delivery Time: 10-15 business days after dispatch
Cost: $12.95 USD (applied to all orders)
Ideal for swimmers who want their gear quickly, our standard shipping option provides reliable tracking and faster delivery times. Perfect when you need that new competition swimsuit or training equipment for an upcoming event.
2. Free Shipping
Carrier: EMS
Delivery Time: 15-25 business days after dispatch
Cost: FREE for orders over $50 USD
Great for families stocking up on swim essentials or athletes ordering seasonal gear. Enjoy free shipping on all qualifying orders – whether you’re purchasing chlorine-resistant swimwear for the kids, FINA-approved goggles, or a complete aqua fitness set.
Delivery Details
We ship worldwide (excluding some remote areas and parts of Asia). When your order ships, you’ll receive a confirmation email with tracking information so you can follow your package’s journey to your doorstep.
Please Note: Delivery times are estimates and may vary slightly depending on your location and customs processing. During peak seasons (like summer months and before major swimming competitions), delivery times may extend by 2-3 business days.
Frequently Asked Questions
Can I change my shipping method after placing an order?
If your order hasn’t yet been processed for shipping (within the first 24 hours), please contact our customer service at [email protected] and we’ll do our best to accommodate your request.
Do you offer express shipping?
Currently, we focus on providing reliable standard and free shipping options to keep our prices competitive for quality swim gear. Our standard shipping with DHL/FedEx typically offers the fastest delivery times.
What if my package is delayed?
While we carefully monitor all shipments, occasional delays can occur. If your package hasn’t arrived within 5 business days of the estimated delivery date, please contact us with your order number and we’ll investigate immediately.
Easy Returns Within 15 Days
Not completely satisfied with your swim gear? We offer hassle-free returns within 15 days of receipt. Visit our Returns Policy page for details on how to return items.
At Simply Swim Shop, we’re committed to getting your swimming essentials to you quickly and efficiently, so you can focus on what matters most – achieving your personal best in the water. Dive into our collections today with confidence!